Privacy Policy
How handles traveler information
This policy explains what information we collect, how we use it, when we share it, and how guests can contact us about privacy choices.
Overview
Last updated: June 23, 2026
Reservation Page™ uses traveler information to provide hotel search, booking, reservation support, fraud prevention, site operations, and related communication. This Privacy Policy applies to information collected through the Reservation Page™ website, booking flow, support interactions, and related services.
Information we collect
Information you provide may include destination searches, travel dates, guest counts, room preferences, guest names, email address, phone number, billing details, booking notes, support messages, cancellation requests, and other reservation-related information.
Payment information is handled by payment processors and related service providers. We may receive transaction status, limited payment details, billing contact details, and fraud-prevention signals, but we do not need full card details to operate the online booking flow.
We may also collect technical and usage information such as IP address, device type, browser type, pages viewed, referring pages, approximate location inferred from technical data, cookie identifiers, form interactions, and error logs.
How we collect information
We collect information directly from you when you search, book, call, submit a form, request support, manage a booking, or communicate with us. We may receive information from hotels, travel suppliers, payment processors, fraud-prevention services, analytics providers, and other service providers involved in operating the travel experience.
We may use cookies, pixels, local storage, logs, and similar technologies to keep the site working, remember preferences, understand site usage, improve performance, and protect against misuse.
How we use information
We use traveler information to:
- Search hotel availability, rates, rooms, and policies.
- Create, confirm, manage, change, or cancel reservations.
- Process payments, deposits, refunds, and fraud checks.
- Send booking confirmations, service messages, and support updates.
- Respond to customer service, privacy, group, and property inquiries.
- Improve site performance, content, search quality, and user experience.
- Protect guests, hotels, suppliers, and Reservation Page™ from misuse.
- Comply with legal, tax, accounting, chargeback, and dispute obligations.
SMS messaging privacy
If you choose to receive SMS or MMS messages from Reservation Page™, we may use your mobile number and SMS consent status to send customer care, reservation, booking, account notification, and travel support messages. Message frequency may vary. Standard message and data rates may apply. You can reply STOP to opt out or HELP for help.
We do not sell or share SMS opt-in data, SMS consent status, or mobile phone numbers with third parties or affiliates for their promotional or marketing purposes. We may share this information only with service providers that help us deliver and operate messaging services, such as messaging platforms, carriers, and vendors acting on our behalf.
If you opt out of SMS messages, we may keep a record of that request so we can honor your preference and comply with messaging rules. Transactional emails, phone calls, or other non-SMS support messages may still be used when needed to provide booking services.
How we share information
We share information when needed to operate the travel service. This may include sharing booking and guest details with hotels, travel suppliers, payment processors, customer support providers, email and messaging providers, analytics providers, cloud hosting providers, fraud-prevention services, and professional advisors.
We may disclose information if required by law, legal process, security needs, chargeback handling, fraud investigation, rights enforcement, or a business transaction such as a merger, financing, acquisition, or transfer of assets.
We do not knowingly sell personal information for money. If we introduce advertising or data-sharing practices that are considered a "sale" or "sharing" under applicable privacy laws, we will update this policy and provide any required choices.
Privacy choices and rights
Depending on where you live, you may have rights to request access to personal information, correction, deletion, portability, opt-out of certain sharing or targeted advertising, limitation of sensitive data use, or non-discrimination for exercising privacy rights.
To make a privacy request, visit Privacy Choices or Contact Us. We may need to verify your identity before completing certain requests, and some information may be retained where needed for booking records, legal obligations, security, fraud prevention, accounting, disputes, or other permitted purposes.
You can control some cookies through your browser settings. Marketing communications, if offered, will include a way to opt out of future marketing messages. Transactional booking and support messages may still be sent when needed to provide the service.
Retention and security
We keep information for as long as reasonably needed for the purposes described in this policy, including providing services, maintaining records, resolving disputes, preventing fraud, complying with legal obligations, and improving the site. Retention periods may vary by data type, booking status, supplier requirements, and legal needs.
We use administrative, technical, and organizational safeguards designed to protect traveler information. No online service can guarantee absolute security, but we work to limit access to information and protect it based on sensitivity and business need.
Children, international use, and updates
Reservation Page™ is intended for adults making travel arrangements. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, please contact us so we can review the request.
Information may be processed in the United States or other locations where our service providers operate. Privacy laws may differ depending on where you live.
We may update this policy as our services, suppliers, technology, or legal requirements change. Updated policies will be posted on this page with a new last updated date.